Disney Finds Magic In Reciprocity Marketing Make It All WorkOctober 20, 2014Reciprocity of Value, brand building, consumer trust, customer satisfaction, personalize customer experience
6 Customer Experience Mistakes You Don't Want to Make Make It All WorkApril 14, 2014customer web experience, data tracking, engagement experience, personalize customer experience
Preference Centers: Are CMOs Overlooking Their Importance? Make It All WorkNovember 11, 2013Customer Preferences, Email Marketing, Preference Centers, Relevant EMails, personalize customer experience
Pizza Hut: Preference Driven Communications and Pizzas Make It All WorkOctober 21, 2013Customer Preferences, Preference-Driven Personalization, True Personalization, personalize customer experience
40% of Customers Buy More with Personalized Messaging Make It All WorkApril 1, 2013True Personalization, creating buzz, customer web experience, personalize customer experience
4 Tips for Earning Consumer Preference Data Make It All WorkFebruary 18, 2013Customer Preferences, Relevant EMails, ad tarketing, context and targeting, increase customer loyalty, personalize customer experience
Lowe's: Customers Personalize Their Experience with Cross-Channel Profiles Make It All WorkJune 11, 2012Lowe's, MyLowes.com, Purchase history, online and offline purchase data, personalize customer experience