Why You Need Human Data For Real Customer Engagement Make It All WorkFebruary 24, 2015Customer Preferences, Email Marketing, connecting with audience
3 Questions You Need To Ask Now For 2015 Success Make It All WorkDecember 15, 2014Customer Preferences, Voice of the Customer, brand building
Preference Centers: Are CMOs Overlooking Their Importance? Make It All WorkNovember 11, 2013Customer Preferences, Email Marketing, Preference Centers, Relevant EMails, personalize customer experience
Is Your Preference Center Hurting Your Customer Experience? Make It All WorkNovember 1, 2013Customer Preferences, Personalizing Customer Experience, Preference-Driven Personalization, Voice of the Customer
Pizza Hut: Preference Driven Communications and Pizzas Make It All WorkOctober 21, 2013Customer Preferences, Preference-Driven Personalization, True Personalization, personalize customer experience
Delta; Preference-based Offers for Friendlier Flying Make It All WorkOctober 7, 2013Customer Preferences, Customer Service, Personalizing Customer Experience, Preference-Driven Personalization
Preference-Driven Personalization; What Men’s Wearhouse Can Teach Us Make It All WorkSeptember 9, 2013Customer Preferences, Personalizing Customer Experience, Preference-Driven Personalization, customer satisfaction, strong customer relationships
It's How They Want to Buy…Not How You Want to Sell Make It All WorkJuly 29, 2013Customer Preferences, Customer retention, engaging customers, listening to consumers
JC Penney: If you don’t listen to your customer...you lose Make It All WorkJune 3, 2013Customer Expectations, Customer Preferences, customer satisfaction
4 Tips for Earning Consumer Preference Data Make It All WorkFebruary 18, 2013Customer Preferences, Relevant EMails, ad tarketing, context and targeting, increase customer loyalty, personalize customer experience
Facebook, Twitter, and Google: Too Big To Care? Make It All WorkJuly 16, 2012Customer Preferences, Customer Service, Facebook, Google service, Live Customer Service, Twitter